We've been working with CHOICE, Australia's leading consumer advocacy group, to prototype a product that helps people understand more about their internet connection.
Over seven weeks, we spoke to CHOICE members to learn about how they use their home networks, what they want to know about the internet, and what kind of products would help.
The research led to the broadband monitor, a prototype that builds on our consumer advocacy project The Log. The broadband monitor gives people useful performance information about their home network. We've been able to develop a service that:
prompts people to improve the security of their network
shows how data shared by consumers in a particular neighbourhood can benefit the local community
demonstrates how CHOICE could use rich, real-time data to advocate on behalf of members